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How to Resolve Missing Price Transactions
How to Resolve Missing Price Transactions

Learn how to review and edit transactions that are missing a USD value.

Megan McIntire avatar
Written by Megan McIntire
Updated over a week ago

It is important to be aware that some transactions imported into your ZenLedger account may be missing a USD value. This article will go over how to find these transactions that do not have a price in your account, so that you can review and edit them as needed.

Sometimes you may have random airdropped coins or worthless coins/NFTs imported into your account due to wallet addresses being public, which are fine to leave without a USD value (or you can mark them as Ignore). However, in other situations, you may have a transaction that is missing a price that is actually needed for cost basis purposes for future transactions. In that case it is important that the price gets added manually by editing the transaction.

Missing prices in your account typically occur with coins that are very uncommon and do not have a price history on Coinmarketcap or Coingecko, which is where ZenLedger pulls aggregate price data from.

Step-by-Step Instructions to Edit Missing Price Transactions:

Step 1: Navigate to the Transactions tab.

Step 2: Using the filters at the top of the page, click the drop-down arrow of the box that says All and then select Missing Price. This will pull up all of your transactions that have a 0 USD value. You can further filter by date, coin, or exchange if you'd like.

Step 3: From here you can either leave transactions as they are if they are worthless to you (such as airdropped coins or NFTs that do not have a value), or you can edit the transaction to add a USD value. To edit, use the green drop-down arrow under Actions and then select Edit.

Step 4: In the Update Transaction screen, you will see that the Amount box is blank (it will say eg. #). This is where you can enter the USD value for this transaction at the time it took place. Then you can click Update.

Step 5: Once you have finished adding pricing for the transactions in which it is necessary, it is important to remember to run your tax calculation, so that the tax calculation will update based on the changes you made.

Video Walk-through

If you have any questions about Missing Price transactions after reading this article, please don't hesitate to reach out to our Customer Support team and we'll be happy to assist you!

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