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How can I review past support chats?
How can I review past support chats?
Log in to ZenLedger and review old chats
Morgan avatar
Written by Morgan
Updated over a week ago

If you've had a chat with a ZenLedger Customer Success representative, but closed the window or are coming back to work on your account after a few days, you can review past chats to see what was said!

Here’s how to see chats you've had with us, whether it was last night or last year. If you need us for something new, you can always start a new chat or search our help documents.

First click the chat box button at the bottom right of the Zenledger platform

After you’ve opened the chat box, look under the “Start a Conversation” section and you’ll see a link that says “See all your conversations.” Here you can see your entire chat history with us, it’s that easy!

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