If for any reason, you are not completely satisfied with ZenLedger, we offer a generous 1-year refund policy for individuals. Our 100% satisfaction guarantee policy applies to all of our plans.
Please note that if you request a refund after you have downloaded your tax forms or CSV files, ZenLedger does reserve the right to refuse your refund request or only issue a partial refund.
To claim your refund, please contact us at [email protected] with these items:
Your account email address
Your request for a refund
Why ZenLedger didn't work for you (so we can improve!)
If you have any questions about our Refund Policy, please contact us at [email protected].