Skip to main content
All CollectionsAccounting Basics
My holdings are down for the year and not profitable overall. Why do my reports show a gain?
My holdings are down for the year and not profitable overall. Why do my reports show a gain?

When you think your reports should show a loss, but the system calculates a capital gain.

Morgan avatar
Written by Morgan
Updated over a week ago

Inside your ZenLedger tax reports, if you are seeing a capital gain or loss in smaller or larger portions then there should on the IRS Form Schedule D, then there are likely transactions that need to be reconciled in your account.

In order to get your reports right it is important to first make sure that you have imported of all your historical transaction data from the respective wallets/exchanges that you’ve ever traded on. It is crucial that ZenLedger has your complete crypto transaction history in order to calculate your crypto taxes accurately. If you are missing transaction data in your account, then ZenLedger will be missing important cost basis information, among other things. For more information on how to add all of your crypto data into your ZenLedger account, please review this article.

Step-by-Step Instructions to check for Insufficient Balances or Missing Prices in your Account:

Step 1: After complete import of your transactions, from your dashboard navigate to Imports > Transactions.

Step 2: Under Transactions > Warnings check if there are any transactions under “Insufficient Balance” or “Missing Price”.

Step 3: If there are transactions under “Missing Price” then you will need to Edit and update those transactions with the right USD equivalent amount at the time of trade. To Edit a transaction, click the three dots to the right of the transaction and then click on the coin that is showing a missing price. You can then add the value of the coin at the time of transaction to the 'Total (USD)' box.

Step 4: If there are transactions under “Insufficient Balance” then there is the possibility all your transactions are not imported yet. Alternatively, there may be duplicate transactions that you need to remove. Please refer to this article to troubleshoot " Insufficient Balance’.

If you are still experiencing incorrect reports even after following these steps, please feel free to contact our support team.

Did this answer your question?